SSC Future Bus Network Consultation

Surrey County Council (SCC) is conducting a Future Bus Network Review and the council is asking residents to take part in a consultation. The Council said this review is required to “help to ensure that our Future Bus Network is ready to meet new levels of passenger demand and is financially sustainable”.The bus industry is facing challenging operating conditions, resulting from changing travel patterns and passenger numbers not returning to pre-pandemic levels. It is reported that before the COVID-19 pandemic, 27 million passenger trips were made each year on Surrey buses. The figure is now just 18 million passenger trips. This coupled with the impact of rising fuel and maintenance costs, as well as increased competition for drivers, means that bus operators need to consider what services they operate as the money SCC spends on supporting bus services cannot buy the same as it used to.

Future Bus Network Consultation

To help shape the Future Bus Network, SCC have opened a public consultation from Thursday, 3 November 2022 to Friday, 6 January 2023. This is to help shape what the Future Bus Network will look like by giving your views on their proposals for:

  • Bus route and supporting infrastructure investment,
  • Maintaining or changing bus services where relevant to increase patronage or better reflect existing patronage, and
  • Expanding the number of Digital Demand Responsive Transport (DDRT) services for a more flexible transport offer to residents.

How to take part

Call: 0300 200 1003

SMS text: 07860 053 465 or 07527 182 861 (for the deaf or hard of hearing)

Textphone (via Text Relay): 18001 0300 200 1005

VRS: Sign Language Video Relay Service

The final proposals that are drawn up following the consultation will be considered by Surrey County Council’s executive decision-making body (Cabinet) in early 2023. Any agreed changes to bus services will be communicated to residents and stakeholders from June 2023, with the changes coming into effect from early September 2023.

Visit for consultation updates.

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