Ash Vale Pharmacy Celebrates 1st Year

Ash Vale Pharmacy and Travel Clinic

One year ago today, 5th August 2024, Mr Romil Patel and his family took over from Lloyds, and opened the Ash Vale Pharmacy and Travel Clinic. The new owners received high praise and continue to introduce new services, such as the PHARMACY FIRST service. To celebrate the 1st year of the Ash Vale Pharmacy and Travel Clinic, its owners are inviting residents to provide feedback during this anniversary week. Mr Patel would like residents to help them better understand their needs and challenges, particularly concerning healthcare, and explore new ways they can be of assistance. In return, the Pharmacy will be giving out goodies, chocolates, and sweets to show their appreciation.
Pharmacy Celebrates 1st Year

Message from the owners:

Ash Parish News spoke with Mr Romil Patel to ask what challenges they faced during their first year and what plans they have for the future.

Mrs Swati Patel: On August 4, 2023, we officially took over the pharmacy from Lloyds and undertook its rebranding as Ash Vale Pharmacy and Travel Clinic. This marked a significant milestone as we transitioned the business and began implementing our vision for its future.

A little bit about ourselves: we are a family of four with two young boys, Arjun Patel and Shivansh Patel. A year ago, we decided to expand our family by purchasing the pharmacy. As Romil often says, the pharmacy is his third baby.

When we bought this business, we were aware of its poor state and lackluster online presence. We worried about what we would do if we couldn’t turn it around, especially from the patients’ perspective. However, Romil observed that many patients were not receiving the timely help they needed, which motivated us even more, We approached this endeavour with a determination to provide high-quality patient care services and simply do our job and we strongly believe in the principle of karma: by doing good for others, we trust that good will come back to us.

Mr Romil Patel: My wife and I worked tirelessly throughout the year to provide high-quality patient care advice. Since we started, both of us have been working six days a week. I work full-time at the pharmacy from Monday to Saturday, while my wife does her own job from Monday to Thursday and joins me at the pharmacy on Fridays and Saturdays to help with our business. We have spent over 12 hours a day at the pharmacy to bring it up to date and provide excellent customer service. 

We are now proud to say that we feel settled, and the pharmacy operations run smoothly. On this occasion, I would like to extend my sincere gratitude to the locals for accepting us and helping us to settle down. A special thank you goes to the Ash Parish Council members and former council members for believing in us and providing support whenever we needed it. Also, We would like to express our gratitude to the staff at Bartlett Group Practice on our annual anniversary. Thank you for consistently sending prescriptions daily, enabling us to deliver medication to our patients. Your assistance and coordination have been crucial in achieving the high level of patient satisfaction we have reached, Many thanks to the practice manager, reception staff and the dispensary team of ash vale medical centre.

 

Pharmacy First service

The Pharmacy First service was created to enable Community Pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP. There is no additional cost to this Pharmacy First service at the Ash Vale Pharmacy and Travel Clinic, all treatments and prescriptions that are NHS-funded are now accessible, but without additional consultation with your GP.

How to give feedback

Visit the Pharmacy during its opening hours week commencing 5th August 2024 to discuss ways the Ash Vale Pharmacy and Travel Clinic can better meet your needs. In return, the Pharmacy will be giving out goodies, chocolates, and sweets to show their appreciation.

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Ash Vale Pharmacy and Travel Clinic

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